Public Sectors

Public Sectors

Solutions of GCCS for Public Sectors

The central government has many departments that serve the people. Government programs can involve thousands of citizens.



The central government has many departments that serve the people. Government programs can involve thousands of citizens. Government call centers want to provide the best possible services to meet the needs of the people. A programs success may depend on the tools it uses to communicate with citizens.

Gulf Call Center maximizes your chances of success. National government agencies need to provide information to different types of citizens. With the Gulf Call Center System and Automatic Call Distribution System, inbound dialers can find the right government agency for their needs.

Gulf Call Centers computer telephony integration technology also provides the call monitoring and recording necessary to monitor calls. Call detail records are easily accessible to government officials. Gulf Call Center technology does not stop there. It is difficult to predict peak call times. Gain valuable insight into your call activity with our interactive analytic dashboard. Planning and staffing during busy times have never been easier.

Gulf Call Center enables government agencies to use call center software to ensure citizens get the attention they deserve.

Our partners of Public Sectors :

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Central Agency of Information Technology

https://www.cait.gov.kw

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Kuwait University

http://kuweb.ku.edu.kw

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Ministry of Higher Education

https://www.mohe.edu.kw

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